Terms & Conditions

These Terms & Conditions govern your access to and use of the Koro Lifecare website, operated by Orange Biotech Pvt. Ltd. (Cardiac & Diabetic Division). By browsing our website, submitting an enquiry, or applying for a PCD Pharma Franchise with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

This website is intended to provide information about our products, franchise opportunities, and company profile. You agree to use this website only for lawful purposes and not to engage in any activity that could damage, disable, or impair its functioning or interfere with other users' access to it.

Submitting a franchise enquiry through our website does not guarantee approval. Koro Lifecare reserves the right to evaluate each application based on business eligibility, territory availability, and documentation such as drug licence and GST registration. Final franchise terms are governed by a separate signed agreement between both parties.

• Applicant must hold a valid drug licence and GST registration
• Territory allotment is subject to availability at the time of application
• Koro Lifecare reserves the right to accept or reject any application without assigning reason

We make every effort to ensure product information, images, and pricing displayed on our website are accurate and up to date. However, prices, product availability, and specifications may change without prior notice. Final pricing for franchise partners is confirmed through official price lists and purchase orders.

All content on this website - including the Koro Lifecare name, logo, product images, graphics, and text - is the property of Orange Biotech Pvt. Ltd. and is protected under applicable intellectual property laws. No content may be copied, reproduced, or used commercially without our prior written consent.

When submitting enquiries or applications, you agree to provide accurate and truthful information. Providing false business credentials, drug licence details, or identity information may result in rejection of your application or termination of an existing franchise agreement.

Orders placed by franchise partners are confirmed only after due verification and as per the payment terms agreed in the franchise agreement. Payments must be made through the approved channels communicated by our sales team. Koro Lifecare is not responsible for payments made through unofficial or unverified channels.

We aim to dispatch and deliver orders within the timelines communicated at the time of order confirmation. Delivery timelines may vary due to logistics, regulatory checks, or circumstances beyond our reasonable control. Any delivery discrepancies must be reported to our team within the stipulated time.

Returns, replacements, or cancellations are handled as per our standard pharma trade practices and the terms outlined in the franchise agreement, particularly for damaged, expired, or incorrectly shipped products. Products once dispatched cannot be returned without prior approval from our team.

Koro Lifecare shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products, except where such liability cannot be excluded under applicable law. Our total liability, where applicable, shall not exceed the value of the order or transaction in question.

Our website may contain links to third-party websites, including our sister division websites, for your convenience. We do not control and are not responsible for the content, policies, or practices of any third-party website you visit through these links.

You agree to indemnify and hold Koro Lifecare and Orange Biotech Pvt. Ltd. harmless from any claims, damages, or expenses arising out of your misuse of our website, breach of these Terms, or violation of any applicable law or third-party right.

These Terms & Conditions are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts at the location of our registered office.

Koro Lifecare reserves the right to suspend or terminate access to our website or services, and to terminate a franchise partnership, in case of breach of these Terms, non-compliance with regulatory requirements, or conduct that harms our brand or business interests.

We may revise these Terms & Conditions from time to time to reflect changes in our business practices or legal requirements. Continued use of our website after such changes are posted constitutes your acceptance of the updated Terms.